FAQ

Frequently Asked Questions

What makes Amora Silk different?

Our pillowcases are made from 100% Mulberry Silk. The naturally smooth surface of silk creates less friction against hair and skin than many common fabrics.

What is momme weight?

Momme (mm) is the unit used to measure the weight and density of silk fabric. A higher momme count generally means a denser, more substantial fabric. The right choice depends on personal preference.

Which pillowcase should I choose?

19 Momme offers a lightweight, smooth feel. 22 Momme has a denser, more substantial feel. Both are made from Mulberry Silk, so the best choice depends on your personal preference. For a detailed comparison, visit our 19 vs 22 Momme page.

How do I care for my silk pillowcase?

Hand wash in cool water (max. 30°C) with a mild, pH-neutral silk detergent, or machine wash on a cold delicate cycle inside a mesh laundry bag. Avoid bleach and fabric softener. Roll in a towel to remove water, then air dry away from direct sun and heat. Do not tumble dry. For more tips, visit our Silk Care Guide.

How do I track my order?

Once your order has been dispatched, you will receive an email with tracking information where available. If you have questions about your order, please contact us.

Can I return or exchange my order?

Please review our Returns & Refunds page for full details, or get in touch if you need assistance.

Still have a question?

We are always happy to hear from you. Visit our Contact page to get in touch.